1. Agreement to Terms
By using PCS Agent ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and PCS Agent. Your use of the Service signifies your acceptance of these Terms.
2. Service Description
PCS Agent is a multi-platform service that enables voice and smart home control of your personal computer via Amazon Alexa, Apple HomeKit & Siri, and Home Assistant. The Service includes:
- PC Power Control: Shutdown and Wake-on-LAN via voice commands
- Wake-on-LAN: Remotely turn on your PC (requires compatible network card)
- Screen Lock: Lock your screen for security
- Volume Control: Adjust system volume with voice
- Application Control: Open, close, and switch between applications
- Multi-Device Support: Control multiple PCs from one account
- Scheduled Commands: Set timers for delayed actions
3. Subscription Plans & Pricing
Free Tier
- Price: €0/month
- 1 PC device
- Basic commands (shutdown, lock, volume)
- Manual discovery only
Standard Tier
- Price: €2.00/month or €10.00/year (save 58%)
- Up to 4 PC Agents
- All basic commands + Wake-on-LAN
- Automatic discovery, application control
Premium Tier
- Price: €4.00/month or €18.00/year (save 62%)
- Up to 10 PC Agents
- All Standard features + advanced automation + priority support
Pro Tier
- Price: €6.00/month or €25.00/year (save 65%)
- Up to 20 PC Agents
- All Premium features + custom integrations + dedicated support
Payment Processing: Handled securely via Stripe. Subscriptions auto-renew unless canceled before the renewal date.
4. Cancellation & Refunds
You can cancel your subscription at any time via your dashboard or by emailing [email protected]. You retain access until the end of your current billing period.
- 14-Day Money-Back Guarantee: Cancel within 14 days of first payment for a full refund
- After 14 days: No refunds for monthly/yearly subscriptions
- Failed Payments: Account downgraded to Free tier after 3 failed payment attempts
5. System Requirements
- A PC or Mac running Windows 10/11 or macOS 11+
- PCS Agent software installed on your computer (free download)
- Stable internet connection
- For Alexa: Amazon Echo device or Alexa app + valid Amazon account
- For HomeKit & Siri: Apple device with the Home app (iPhone, iPad, or Mac) on the same local network
- For Home Assistant: A running Home Assistant instance on your local network + HACS installed
6. Referral Program
PCS Agent offers a referral program that rewards you for inviting friends.
- Each account receives a unique referral code upon registration
- When a friend registers using your referral link and purchases any paid plan, both you and your friend receive 1 free month of your respective plans
- The free month granted to the referrer matches their current active plan tier (Standard, Premium, or Pro). If the referrer is on the Free tier, they receive 1 month of Standard
- The referral credit is applied once per converted user — each referred user can only generate a credit once
- Self-referrals are not permitted
- Referral credits cannot be exchanged for cash and have no monetary value
- We reserve the right to cancel referral credits if fraudulent activity is detected (e.g., creating fake accounts)
7. Gift Trials
PCS Agent may issue one-time gift links granting temporary access to the Standard plan.
- Gift links are single-use and expire 30 days after issuance if not redeemed
- Gift links are tied to a specific account — they cannot be transferred to or used by another user
- Only one active gift link may exist per account at a time
- Gift trials cannot be exchanged for cash or combined with other promotions
8. User Account & Responsibilities
- Provide truthful information during registration
- You are responsible for keeping your account secure
- Do not share your account credentials with unauthorized third parties
- Notify us immediately if you suspect unauthorized access
- You must be at least 13 years old (16 in the EU) to use the Service
9. Acceptable Use Policy
You agree to use the Service only for controlling your own personal computers for lawful purposes.
10. Prohibited Uses
You MAY NOT use the Service to:
- Access or control computers without authorization
- Engage in hacking, cracking, or unauthorized access
- Use for commercial purposes without our written consent
- Resell, sublicense, or redistribute access to the Service
- Engage in illegal activities
- Reverse engineer, decompile, or disassemble our software
- Interfere with or disrupt the Service or servers
Violation of these terms may result in immediate account termination and legal action.
11. Intellectual Property
All rights to the Service remain the exclusive property of PCS Agent. We grant you a limited, non-exclusive, non-transferable license to use the Service. "PCS Agent" and associated logos are our trademarks.
12. Limitation of Liability & Disclaimer
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
WE ARE NOT LIABLE FOR:
- Data loss or corruption on your PC
- Hardware damage or system failures
- Service interruptions, downtime, or outages
- Unauthorized access to your account due to weak passwords
- Actions taken by your PC based on voice commands
Maximum Liability: Our total liability shall not exceed the amount you paid in the past 12 months (or €50, whichever is less).
13. Support & Service Availability
- Free Tier: Community support (best-effort)
- Standard/Premium: Email support within 48 hours
- Pro Tier: Priority support within 24 hours
Support is provided in English and Italian.
14. Termination
We may terminate or suspend your account for violating these Terms, repeated payment failures, suspected fraudulent activity, or legal requirements. Effect of Termination: you lose access to the Service and your data may be deleted after 30 days.
15. Changes to Terms
We will notify you by email for material changes. Continued use of the Service after changes constitutes acceptance of the updated Terms.
16. Governing Law & Disputes
These Terms are governed by the laws of Italy and the European Union. Any disputes shall be resolved in the courts of Italy. Before filing a legal claim, please contact us at [email protected] to attempt informal resolution.
17. Contact Information
- Email: [email protected]
- Website: https://pcs-agent.com
PCS Agent lets you control your PC via Alexa, HomeKit & Siri, and Home Assistant. We offer free and paid tiers, a referral program (both earn 1 free month), and admin-issued gift trials. Use responsibly and only on your own PCs. We're not liable for damages. You can cancel anytime.
Effective Date: March 23, 2026 | Last Updated: May 22, 2026
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